Privacy Policy

Last updated: 25 October 2026

MedAuraMart (“we”, “us”) runs medauramart.com and the MedAuraMart app for Android and iOS – a business-to-business marketplace where buyers find medicines and healthcare products and contact the sellers listed on it. This policy explains what information we collect, why, and the choices you have.

Information we collect

Account details – your name, email address, phone number and, if you add them, your company name, city and profile photo.
Enquiries, requirements and messages – the products you ask about, the requirements you post (product, quantity, location) and the messages, photos and files you exchange with sellers.
Deals – when a seller confirms a deal with you, the product, quantity, agreed price and notes they record.
Location (app, optional) – if you allow it, the app reads your approximate location to fill in your city. You can decline and type it yourself; we do not track your location in the background.
Technical data – log information our servers record automatically (IP address, device and browser type, pages requested) and the cookies needed to keep you signed in and remember your currency.

We do not take payments on MedAuraMart, so we never collect card or bank details. Payment and delivery are arranged directly between buyer and seller.

How we use it

To create and secure your account and sign you in.
To deliver your enquiries, requirements and messages to the sellers you contact, and their replies to you.
To send you emails about activity on your account – for example a new reply or a confirmed deal.
To keep the marketplace safe: preventing spam and abuse and blocking sellers who break our rules.
To answer your support requests.

We do not sell your personal information, and we do not use it for third-party advertising.

Who can see your information

Sellers you contact see your name, the contact details on your account, and the conversation you have with them. Open requirements you post are visible to sellers on MedAuraMart so they can respond.
MedAuraMart administrators can see that a conversation exists between a buyer and a seller, its activity (dates, number of messages) and any deals confirmed in it – but not the text, photos or files of your messages.
Service providers that host our website, servers and email, only as needed to run the service.
Authorities, where we are required to by law.

How long we keep it

We keep your account information and conversations while your account is open. When you delete your account we remove your profile, requirements, enquiries and messages. We may keep limited records where the law requires it.

Your choices and rights

You can view and update your details under My Account on the website or Profile in the app.
You can delete your account from the app (Settings → Delete my account) or by emailing us.
You can ask us for a copy of your information, or to correct it, by emailing us.

Security

Connections to MedAuraMart are encrypted (HTTPS), passwords are stored hashed, and access to our systems is restricted. No service can be completely secure, so please use a strong password and keep it to yourself.

Children

MedAuraMart is a business service and is not intended for anyone under 18.

Changes

If we change this policy we will update the date at the top of this page. Significant changes will be announced on the website or in the app.

Contact

Questions or requests about your data: sales@snpharmaceutical.com.